Frequently Asked Questions

Our store primarily caters to petite women. Our trousers go up to a 30 cm length, which roughly corresponds to a height of 1.60 m (5'11"). This means our trousers are specifically designed for petite women. However, our tops have a regular fit and can be worn by anyone, with extra attention to detail, such as shorter sleeve lengths for a better fit.

If you wish to return an item, you must ship it yourself via a post office or parcel point of your choice. You will be responsible for paying for the return shipping costs. We recommend sending your package using a traceable shipping method to ensure its safe arrival. We will notify you once we have received and processed your return.

No, trousers cannot be returned because they are custom-made to your chosen length. Therefore, please think carefully before ordering. Not sure about the right length? Consult our length chart to ensure the best fit.

You can only return an item if it's in its original condition: unworn , unwashed , and with all tags still attached. Make sure there are no perfume scents, makeup stains , or other signs of wear. If the item doesn't meet these conditions, we unfortunately cannot accept your return.

Haven't received your order yet? First, check the tracking information you received by email. It can sometimes take a little longer due to busy delivery times. If your order is significantly delayed or the tracking isn't working, please contact us. We're happy to help!